Service Lines and Experts

  • We work with teams looking to sharpen their focus, reframe their offer, or open doors to new funding streams. That may involve building investment cases, identifying entry points, or structuring pitches for unfamiliar audiences. Sometimes it’s more foundational — clarifying priorities, sorting signal from noise. We don’t push templates. We co-develop what fits.

    Our experts in this field are:

    Susan McDade

    Ricarda Reiger

    Ram Iyer

    Michaela Prokop

    Usha Rao

    Alex Kaufman

  • When institutions move—merging, reorganizing, decentralizing—plans aren’t enough; we support implementation from within. This isn’t about templates. It’s about traction: who’s onboard, what’s slowing things down, and where resistance hides. We work alongside teams to keep momentum, adjusting the path because no two transitions follow the same route.

    Our experts in this field are:

    Elfrida Hoxholli-Melendez

    Krishnaveny Raju

  • In volatile settings, delivery risks increase, and so do expectations. We help teams stabilize fast by designing short-cycle procurement strategies, setting up surge models, or troubleshooting broken operational chains. We’ve worked inside crises and know what holds under pressure—and what tends to fall through.

    Our experts in this field are:

    Sanny Jegillos

    Ram Iyer

    Douglas Hageman

    Dawn Del-Rio

    Payal Suri

    Nivesh Sood

    Samantha Gunasekera

    Varisara Anansiribovorn

  • We deliver evaluations that lead to practical adjustments, not just reports. Some are comprehensive, others light-touch. All are tailored to the questions that matter now. We’re not wedded to one methodology. If it helps clients see patterns, test assumptions, or course-correct in real time, that’s enough. Learning doesn't need to be perfect. It needs to be timely.

    Our experts in this field are:

    Dawn Del-Rio

    Rima Al-Azar

    Marta Lanzoni

    Viacheslav Shelegeiko

    Ellora Guhathakurta

    Marian Theresia Valera Co

  • We help clients rethink structure when form starts to inhibit function. This might mean redefining roles, simplifying chains of command, or rebalancing HQ-field dynamics. Not everything requires a redesign. Some shifts are small but catalytic. We look at what's already in place, what can be reconfigured, and where friction might serve a purpose.

    Our experts in this field are:

    Susan McDade

    Ram Iyer

    Ricarda Reiger

    Douglas Hageman

  • We support institutions in scanning for risks they already suspect, and planning responses they can implement. We focus on risk ownership, internal alignment, and system design that doesn’t collapse under stress. No system is airtight. The point is to adjust early enough that small things don’t spiral.

    Our experts in this field are:

    Ram Iyer

    Marta Lanzoni

    Bharat Manocha

    Claudine Nagiah

    Marian Theresia Valera Co

  • We help teams move beyond compliance checklists to genuinely embed inclusion in their policies, programmes, and culture. Our support includes gender/inclusion audits, safeguards, design tools, and leadership engagement. We understand the practical constraints and find realistic pathways to institutionalize equity.

    Our experts in this field are:

    Koh Miyaoi

    Bharati Sadasivam